Shipping Policy

Last Updated: September 1, 2026

Thank you for shopping with . We are committed to delivering your handcrafted products safely and efficiently. Please read our Shipping Policy carefully to understand how we process and deliver orders.

1. Order Processing Time

All orders are processed within 1–3 business days after payment confirmation.

Because some of our products are handmade or handcrafted, certain items may require additional preparation time. If additional processing time is required, we will notify you accordingly.

Orders are not processed or shipped on weekends or public holidays.

2. Shipping Time

Once your order has been processed and shipped, estimated delivery times are:

• Standard Shipping: 5–10 business days

• Express Shipping: 2–5 business days, where available

Delivery times may vary depending on your location, shipping carrier, weather conditions, holidays, and other circumstances beyond our control.

3. Shipping Costs

Shipping costs are calculated at checkout based on factors such as:

• Delivery location

• Shipping method selected

• Package size and weight

Any applicable shipping charges will be clearly displayed before you complete your purchase.

4. Order Tracking

Once your order has been shipped, you may receive a shipping confirmation email containing tracking information, when tracking is available.

Please allow 24–48 hours for tracking information to become active after receiving the shipping confirmation.

5. Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

Please carefully review your shipping information before placing your order. [Store Name] is not responsible for delays or delivery issues caused by incorrect or incomplete addresses provided by the customer.

6. Shipping Delays

While we make every effort to deliver orders within the estimated timeframe, unexpected delays may occasionally occur.

If there is a significant delay in shipping your order, we will notify you and provide updated information regarding your shipment. If an order cannot be shipped within the promised timeframe, customers may have options regarding cancellation and refunds as applicable.

7. Lost, Damaged, or Stolen Packages

Once an order has been handed over to the shipping carrier, delivery is generally handled by the carrier.

If your package arrives damaged, please contact us as soon as possible and provide photographs of:

• The damaged product

• The packaging

• Any visible shipping damage

We will review the situation and work with you to determine an appropriate resolution.

If you believe your package has been lost during transit, please contact us at [Your Email Address] so we can assist you.

8. International Shipping

For international orders, customers may be responsible for any applicable customs duties, taxes, or import fees imposed by their country.

9. Contact Us

If you have any questions about your order or our Shipping Policy, please contact us: